Court opens procedure on suspension of ITA flights

At first, Senacon notified Itapemirim Transportes Aéreos to offer clarification on the suspension of its actions

The Ministry of Justice and Public Security yesterday opened an administrative continuing towards the airline ITA, of the Itapemirim Group, as a result of abrupt suspension of flights that left greater than 45 thousand passengers without service this finish of the yr.

ITA can have 20 days to current its protection within the context of the method. Upon completion of the procedure, the National Consumer Secretariat could impose a positive of as much as 11 million on the corporate, along with figuring out different precautionary measures to serve shoppers not assisted by the corporate.

When defending the opening of the executive course of, the General Coordination of Technical Consulting and Administrative Sanctions of Senacon identified indicators of infringement of six articles of the Consumer Defense Code within the case of ITA.

“Not solely does the target duty for the integral half of the airline in its business and its respective space apply, but additionally the non-fulfillment of what was supplied and bought in a fragile scenario of pandemic and even within the center of the year-end festivities. In addition to the injury generated, this truth provides as much as nice frustration within the expectation of consumption”, information an excerpt of the doc.

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At first, Senacon notified Itapemirim Transportes Aéreos to offer clarifications on the suspension of its actions. The Department of Consumer Protection and Defense requested the corporate about the lodging of passengers on different flights and help to shoppers at airports awaiting the corporate’s flights.

The DPDC even demanded a service plan for passengers who had been injured and questioned the rationale for the shutdown of all customer support methods.

The firm responded to Senacon’s inquiries, however the data was thought of ‘unsatisfactory’. Thus, the preliminary investigation into the case was transformed into an administrative continuing.


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Senacon says it displays developments of the case on a every day foundation with Procons within the States, along with the suspension by the National Civil Aviation Age infoncy (Anac) of the ITA’s authorization to function.

To Estadão, the president of the corporate, Sidnei Piva, acknowledged that the corporate just isn’t in a state of chapter and that he made contacts with funding funds considering making contributions to the business.

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